• 2018 May 21 12:58

    Tallink wins prestigious tourism award at Asia’s biggest tourism fair ITB China

    On Thursday, 17 May, Tallink participated in Asia’s biggest tourism fair ITB China which is held in Shanghai and won the Global GOLD Prize in the CTW Chinese Tourist Welcome Awards in the best Product Innovation category. Tallink says the award thus recognized the company’s efforts to enhance the quality of service offered to Chinese tourists on board Tallink and Silja Line vessels. It is recognised inside and outside China as the most important quality sign for the international Chinese outbound market, with wide coverage in print and electronic media.

    Commenting on the awards, the CEO of Tallink Grupp, Mr Paavo Nõgene said: 

    “The number of Chinese and Asian tourists in general travelling on board Tallink ships has increased significantly in the last few years and, as the biggest shipping company on the Baltic Sea, we have therefore also adapted our services so we can offer Asian customers the types of services and comfort they are used to.

    „It is a great recognition and a pleasant surprise for all our staff, that Tallink has been given such a prestigious award in the world’s most rapidly growing tourism market for the second time and this time with a gold-level award.“

    According to Mr Nõgene Tallink has continuously invested in developing services aimed at meeting the needs of all its customers, including those from China and other Asian countries, on all its routes and it is those investments and efforts in specific that have now been recognised with the CTW award.

    Mr Nõgene added: 

    “For instance, we have Chinese-speaking customer service hosts on our Finland-Sweden route’s cruise ships during the high summer season as well as on our Helsinki-Tallinn shuttles. Additionally, we pay attention to the Chinese New Year holiday season,  have restaurant menus on board, shopping catalogues and other information materials available in Chinese, Korean and Japanese.

    „We take Asian customers’ preferences into account when selecting products for our on board shops and also offer customer support in Mandarin, both in the form of a Mandarin language website as well as on such large social media platforms as WeChat and Weibo.“  

    The China Outbound Tourism Research Institute (COTRI) gives out the annual Chinese Tourist Welcome Awards for the 15th time this year in five different categories: product innovation, marketing, service quality, internet/media and overall performance. The awards were announced at China’s largest B2B tourism fair ITB China in Shanghai last Thursday, 17 May. 

    In the innovation category, Federation of Tourism Walloon Brabant was awarded the Silver level and a UK-based tourism agency Beiwei 55° was awarded the Bronze level. In other categories, awards were given to such prestigious organisations and companies as Tourism Ireland, Royal Museums Greenwich, Merlin Entertainment Inc, Paris Charles de Gaulle Airport and Tourism Portugal and others.   

    Tallink received the CTW award for the second time. In 2016, the COTRI awarded Tallink with a Bronze level in the overall performance category. Asian tourists are the fourth largest customer group among Tallink customers overall.

    AS Tallink Grupp is the leading passenger and cargo transportation service provider in the Northern region of the Baltic Sea. The company owns 14 vessels and operates under the brands of Tallink and Silja Line on 7 different routes. AS Tallink Grupp employs more than 7,400 people in the region and over 9.8 million passengers travelled on its ferries in 2017. AS Tallink Grupp is listed on the Tallinn Stock Exchange.




2018 August 15

09:29 Bunker prices at Port of St. Petersburg show mixed movements

2018 August 14

18:30 Hapag-Lloyd annonces General Rate Increase from East Asia to USA and Canada
18:12 FE Railways' loaded freight in Jan-Jul up 2% to 28.2 million tonnes
18:07 Hapag-Lloyd changes terminals at Genoa on its MPS service
17:47 British Ports Association launch Sustainable Development Resolution
17:45 Euro Tank Terminal extends jetty at the port of Rotterdam
17:31 MEYER WERFT holds float out procedure for cruise ship for AIDA Cruises
17:29 APM Terminals launches online customer platform in Bahrain
17:27 MED MARINE delivers a 24m ASD Tug from Turkey to Estonia
16:24 Offshore installation vessel starts work on Belgium’s largest offshore wind farm
15:44 Logistec Corporation declares quarterly drvidends on shares
15:21 Vessel Performance Optimisation Forum Singapore initial speakers announced
15:02 Danaos Corporation announces closing of comprehensive debt refinancing
14:16 Sea Port St. Petersburg earmarked over $337,000 for bonus and social responsibility programmes
14:13 TTS Group ASA secures new contracts for access equipment and cranes for two reefer vessels
14:06 Ports of Primorsk and Ust-Luga support green shipping, to implement incentives for LNG-powered ships as from August 15, 2018
13:39 Bunker prices in Far East seaports edge down
13:14 ExxonMobil is first to supply via an independently accredited MFMS in ARA
13:10 Port of Brisbane announce a successful bid for funding of Heavy Vehicle Safety Around Ports project
12:13 HHLA posts operating result for H1 2018
11:29 Rosterminalugol’s seven-month coal throughput hits the 13-million tonne mark
11:11 Crude oil futures price rises to $73.28 (London) and $67.81 (New York)
11:01 Diana Shipping announces continuation of time charter contract for m/v Protefs and a new time charter contract for m/v Nirefs with Hudson
10:58 GeoSea has taken delivery of self-propelled DP2 jack-up vessel ‘Apollo’
10:09 Safe Bulkers announces acquisition of a Capesize class dry-bulk vessel
09:30 Consolidated Marine Management selects ABS Advanced Solutions Enterprise Asset Management
09:14 Baltic Dry Index gains 18 points edging up to 1800pts mark
09:00 ABP to develop new technologies with Rolls Royce and Svitzer

2018 August 13

18:41 Port of Helsinki seven-month volume grows 10% to 8.88 million tonnes
18:27 Russian Gov’t to lend a helping hand to BAM and Transsib modernization project
18:23 HII awarded advance planning contract for CVN 74 RCOH
17:54 Nord Stream 2 submits application and EIA for an alternative route in Denmark
17:47 Board of Harbor Commissioners promotes Casey Hehr as Port of Long Beach Security Director
17:42 NYK to participate in demonstration project to remotely operate a ship
17:15 VT Halter Marine, Inc. launches VDOT's new ferry Powhatam
16:43 Swire Seabed's Seabed Worker commences new project with the Norwegian Petroleum Directorate (NPD) to collect seabed data in the Norwegian Sea
16:38 Spot market price for Russian M100 product ended last week higher at nearly RUB 18,000 / pmt
16:24 RKS-ENGINEERING chosen as the Krasnoyarsk Dam Shiplift overhaul project contractor
15:19 Cammell Laird launches Leander Frigate website following worldwide interest
15:03 Sea Port of St. Petersburg spends RUB 15,8 mln on OH&S programmes
14:05 Yang Ming named Provider of the Year 2018
13:43 PortNews to host live webcast of Marine Robotics: Laws, Applications, Technologies Roundtable, in Moscow and Vladivostok, August 24
13:27 Hapag-Lloyd posts net loss of US$115.3m in H1 2018
13:27 Cargo traffic at Port of Riga in Jan-Jul up 4.4% to 20.8 million tonnes
13:04 Norwegian Cruise Line reports financial results for Q2 2018
12:27 Coldharbour opens Singapore office, plans expansion in Asia
12:03 SEA\LNG welcomes Mexico-based ÉNESTAS to its membership coalition
11:03 Diana Containerships announces time charter contract for m/v Pamina with HMM
10:35 Crude oil futures price falls 0.34% to $72.56 in London and 0.28% to $67.44 in New York
10:21 The fire in the Port of Antwerp may continue for several days
10:09 Cheniere and CPC sign 25-year LNG sale and purchase agreement
09:51 Cargill opens innovation center to help raise fish farming standards in Indonesia
09:32 Leaders of five Capsian states sign Convention on legal status of the Caspian Sea
09:18 Baltic Dry Index edges down to 1691 points

2018 August 12

10:23 Viking Supply Ships AS sells three Icebreakers
10:14 Long Beach Board of Harbor Commissioners appoints Security Director
08:21 Polarcus awarded 3D project in West Africa
07:16 CMA CGM announces PSS from Brazil to West, South and East Africa, Middle East, Indian Ocean & West Coast of North India

2018 August 11

09:18 Major ports of India register growth of 4.13% in April - July 2018
08:07 CMA CGM announces FAK rates from Asia to the Middle East Gulf