• 2018 May 21 12:58

    Tallink wins prestigious tourism award at Asia’s biggest tourism fair ITB China

    On Thursday, 17 May, Tallink participated in Asia’s biggest tourism fair ITB China which is held in Shanghai and won the Global GOLD Prize in the CTW Chinese Tourist Welcome Awards in the best Product Innovation category. Tallink says the award thus recognized the company’s efforts to enhance the quality of service offered to Chinese tourists on board Tallink and Silja Line vessels. It is recognised inside and outside China as the most important quality sign for the international Chinese outbound market, with wide coverage in print and electronic media.

    Commenting on the awards, the CEO of Tallink Grupp, Mr Paavo Nõgene said: 

    “The number of Chinese and Asian tourists in general travelling on board Tallink ships has increased significantly in the last few years and, as the biggest shipping company on the Baltic Sea, we have therefore also adapted our services so we can offer Asian customers the types of services and comfort they are used to.

    „It is a great recognition and a pleasant surprise for all our staff, that Tallink has been given such a prestigious award in the world’s most rapidly growing tourism market for the second time and this time with a gold-level award.“

    According to Mr Nõgene Tallink has continuously invested in developing services aimed at meeting the needs of all its customers, including those from China and other Asian countries, on all its routes and it is those investments and efforts in specific that have now been recognised with the CTW award.

    Mr Nõgene added: 

    “For instance, we have Chinese-speaking customer service hosts on our Finland-Sweden route’s cruise ships during the high summer season as well as on our Helsinki-Tallinn shuttles. Additionally, we pay attention to the Chinese New Year holiday season,  have restaurant menus on board, shopping catalogues and other information materials available in Chinese, Korean and Japanese.

    „We take Asian customers’ preferences into account when selecting products for our on board shops and also offer customer support in Mandarin, both in the form of a Mandarin language website as well as on such large social media platforms as WeChat and Weibo.“  

    The China Outbound Tourism Research Institute (COTRI) gives out the annual Chinese Tourist Welcome Awards for the 15th time this year in five different categories: product innovation, marketing, service quality, internet/media and overall performance. The awards were announced at China’s largest B2B tourism fair ITB China in Shanghai last Thursday, 17 May. 

    In the innovation category, Federation of Tourism Walloon Brabant was awarded the Silver level and a UK-based tourism agency Beiwei 55° was awarded the Bronze level. In other categories, awards were given to such prestigious organisations and companies as Tourism Ireland, Royal Museums Greenwich, Merlin Entertainment Inc, Paris Charles de Gaulle Airport and Tourism Portugal and others.   

    Tallink received the CTW award for the second time. In 2016, the COTRI awarded Tallink with a Bronze level in the overall performance category. Asian tourists are the fourth largest customer group among Tallink customers overall.

    AS Tallink Grupp is the leading passenger and cargo transportation service provider in the Northern region of the Baltic Sea. The company owns 14 vessels and operates under the brands of Tallink and Silja Line on 7 different routes. AS Tallink Grupp employs more than 7,400 people in the region and over 9.8 million passengers travelled on its ferries in 2017. AS Tallink Grupp is listed on the Tallinn Stock Exchange.




2018 June 21

13:23 Victor Olersky appoints Igor Ishchenko as Harbour Master of port Primorsk
13:02 EU member states’ experts on ship recycling meet in Brussels
12:39 XI Russian Forum “Current State and Prospects for Development of Russian Bunker Services Market” opens in Saint-Petersburg
12:16 ABS issues industry-leading Guide advancing DC power for hybrid electric applications
12:00 Largest gantry crane in the Nordic countries delivered to Meyer Turku
11:57 HVCC Hamburg Vessel Coordination Center and the Rotterdam Port Authority launch unique cooperation
10:55 CMA CGM to acquire CONTAINERSHIPS, a leader in intra-regional transportation in Northern Europe
10:53 Protecting marine life from ship noise is in the focus of meeting on oceans and the law of the sea
10:28 Brent Crude futures price up 0.41% to $75.41, Light Sweet Crude – down 0.59% to $65.3
10:02 Maritime officials in Morocco undergo training at IMO workshop in Casablanca
09:41 Closer look at the interpretation of maritime law
09:19 Baltic Dry Index down to 1,373 points

2018 June 20

18:00 Lead landing ship of Project 11711, Ivan Gren, joins the fleet of RF Navy
17:33 Rosatomflot extends its winter-spring navigation period amid challenging ice conditions
17:05 Genco Shipping & Trading Limited completes common stock offering
16:05 Seatruck Ferries to use larger vessels for Warrenpoint service
15:51 Maritime leaders endorse green initiatives for shipping
15:30 Mitsui to make entry into subsea support vessel business through acquisition of shares in AKOFS Offshore
15:04 Eighty-two Crowley vessels honored with Jones F. Devlin Awards in recognition of 613 combined years of safe operations
14:59 GasLog Partners LP announces new charter agreement with Cheniere Energy
14:24 Small icebreakers of Project 22740 can be converted to run on LNG
14:05 Cheniere Energy and Cheniere Energy Partners announce definitive merger agreement
13:13 ABB brings efficiency and sustainability through system integration to two new Indian ferries
12:39 Dredging works commenced at the port of Ust-Luga
12:01 ABP Southampton publishes Air Quality Strategy with package of commitments
11:20 Bunker prices are down up at the port of Novorossiysk, Russia (graph)
11:01 Crowley adds 40 ISO tanks
10:45 Yaroslavsky Shipbuilding Plant completed the series of six boom-laying boats
10:31 GTT receives an order from Hyundai Heavy Industries to design the tanks of a new LNG carrier
10:22 Brent Crude futures price up 0.41% to $75.41, Light Sweet Crude – down 0.59% to $65.3
10:05 Euroports increases pulp & paper warehousing capacity in Tarragona, Spain
10:00 RF Government expands the list of publicly funded projects in seaports and on IWW of Russia
09:37 Bunker prices continue going down at the Port of Saint-Petersburg, Russia (graph)
09:16 Baltic Dry Index down to 1,419 points

2018 June 19

18:06 100 million dollars to link the Nile with Suez Canal Region
17:03 DNV GL partners with the EU and Government of India to bring offshore wind to the Indian market
16:32 CMA CGM deploys its innovative solution for containers tracking, TRAXENS by CMA CGM
16:18 APM Terminals ‘Cool port’ barge service speeds up distribution from Rotterdam
16:02 Multraship acquires an ASD Tug from Med Marine for Terneuzen operations
15:32 Koper remains the most important port for Austria
15:02 CMA CGM announces GRR from East Coast South America to Africa, Gulf and West Coast North of India
14:32 Port of Oakland import volume flat in May 2018
14:25 Europort Romania maintains its position as the premier Black Sea martime event
14:02 British Ports Association comments on new report on Northern ‘Free Ports’ strategy proposal
13:32 Port seeks to double rail volume with Railport Antwerpen
13:02 Rijkswaterstaat awarded Van Oord the contract to dredge Marker Wadden channel
12:32 MOL to make full-scale move into subsea support vessel business by acquiring stake in AKOFS of Norway
12:28 HELCOM Heads of Delegation approve Baltic Sea Action Plan update process and welcome new HELCOM Chair
12:02 Bunker prices continue growing at the Far East ports of Russia (graph)
11:37 Damen and Saab announce partnership to participate on the tender for the Tamandaré Class Corvette
11:34 Saturnus, first vessel in the Evolution series, launched at AVIC
11:09 Marine Technics and Alexeev’s Hydrofoil Design Bureau extend joint projects
10:45 Arctia appoints Senior Vice President for Offshore and Marine Services
10:23 Brent Crude futures price down 0.64% to $74.86, Light Sweet Crude – down 0.62% to $65.28
10:01 Small missile ships of RF Navy’s Caspian Flotilla sail from Sevastopol to Mediterranean Sea
09:40 Rescuers of RF Navy’s Northern Fleet train in rendering assistance to submarine in Kola Bay
09:16 Baltic Dry Index up to 1,442 points

2018 June 18

18:12 Azerbaijan Caspian Shipping Company takes part in TransCaspian/Translogistica 2018
17:57 Legislative amendment promotes automatisation tests in maritime transport with regard to manning and watchkeeping
17:35 First major forum on the new Silk Road organised by the Port of Marseille Fos